Legal & Policies

18ji Terms and Conditions – Rules Every Player Must Know

Before you start playing, please take a few minutes to read through these terms. We have written them in plain language so every Filipino player knows exactly where they stand.

Last updated: 1 June 2025

1. Introduction

Welcome to 18ji (the "Platform"), operated at https://18ji.best. These Terms and Conditions ("Terms") govern your use of the 18ji website, mobile interface, and all services made available to players in the Philippines. By creating an account or accessing any part of the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in full.

These Terms apply to every registered user of 18ji. If you do not agree with any part of these Terms, please do not use the Platform. We strongly encourage all players to review this document regularly, as 18ji may update these Terms from time to time.

Plain language summary: These Terms are a binding agreement between you and 18ji. Using the Platform means you accept them — so it is worth reading them fully before you play.

2. Eligibility

To register and use 18ji, you must meet all of the following requirements:

  • You must be at least 21 years old at the time of registration, in accordance with Philippine gaming regulations.
  • You must be a resident or physically located in a jurisdiction where online gaming is legally permitted.
  • You must not be a current employee, contractor, or immediate family member of any 18ji staff member.
  • You must not have been previously excluded or banned from 18ji or any affiliated platform.
  • You must provide truthful and accurate information during registration and at any point when requested by 18ji.

18ji operates under applicable Philippine law. It is your responsibility to ensure that accessing online gaming services is permitted in your area. 18ji takes no liability for any player who accesses the Platform from a restricted jurisdiction.

By registering, you declare and warrant that you meet all eligibility requirements. 18ji reserves the right to request verification documents at any time to confirm eligibility. Failure to provide these documents may result in account suspension or the forfeiture of pending withdrawals.

3. Account Registration

One Account Per Person

Each individual player may hold only one active 18ji account. Operating multiple accounts — whether under your own name, a family member's name, or any alias — is strictly prohibited. If 18ji identifies duplicate accounts, all related accounts may be suspended and any associated balances forfeited.

Accurate Information

During registration, you are required to provide your real full name, valid Philippine mobile number, date of birth, and a working email address. This information must match the details on any identification document you may be asked to submit for Know Your Customer (KYC) verification.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. 18ji will never ask for your password via email, SMS, or live chat. If you suspect unauthorised access to your account, contact our support team immediately at support@18ji.best.

  • Do not share your password with anyone, including family members.
  • Use a strong, unique password that you do not use for other websites.
  • Enable two-factor authentication (2FA) when available on the Platform.
  • Log out from shared or public devices after each session.

18ji is not liable for losses incurred due to a player's failure to keep account credentials secure.

4. Deposits and Withdrawals

All financial transactions on 18ji are conducted in Philippine Pesos (₱). The Platform supports the following local payment methods:

  • GCash
  • Maya (formerly PayMaya)
  • GrabPay
  • Coins.ph
  • InstaPay and PESONet bank transfers
  • BDO, BPI, and UnionBank online banking
  • Visa and Mastercard debit/credit cards

Minimum and Maximum Transactions

Minimum deposit and withdrawal amounts may vary by payment method and are displayed at the point of transaction. 18ji reserves the right to adjust these limits at any time with reasonable notice to players.

Withdrawal Processing

Withdrawal requests are typically processed within the same business day. However, requests submitted during weekends, Philippine public holidays, or during periods of high volume may experience delays of up to 24 hours. Players are required to pass KYC verification before their first withdrawal is approved.

Important: Withdrawals will only be processed to payment accounts registered in the same name as the 18ji account holder. Third-party transfers are not permitted under any circumstances.

Transaction Fees

18ji does not charge fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own service charges. Please check with your payment provider before initiating a transaction.

5. Bonuses and Promotions

18ji regularly offers bonuses, cashback deals, reload promos, and referral rewards to its players. All promotional offers are subject to their own specific terms, which are published on the Promotions page. These general Terms apply to all promotions unless stated otherwise.

Wagering Requirements

Most bonuses carry a wagering requirement, meaning you must bet the bonus amount (or bonus plus deposit) a specified number of times before any winnings derived from that bonus may be withdrawn. Wagering requirements are clearly stated on each individual promotion page.

One Bonus at a Time

Players may only participate in one promotional offer at a time unless the promotion explicitly states otherwise. Attempting to stack bonuses without authorisation may result in the forfeiture of all associated winnings.

Bonus Abuse

18ji maintains a zero-tolerance policy on bonus abuse. This includes, but is not limited to: using multiple accounts to claim the same offer, systematically exploiting bonus terms through low-risk or hedged betting strategies, or providing false information to qualify for a promotion. Accounts found engaging in bonus abuse will be suspended and any related balance forfeited.

Referral Programme

Details of the 18ji Refer a Friend programme are governed by the specific terms published on that page. Referral rewards are paid in Philippine Pesos and credited to your 18ji wallet upon successful verification of the referred player's first qualifying deposit.

6. Gameplay Rules

All games available on the 18ji Platform — including Color Game, Pusoy, MMA betting, Football betting, and casino titles — are governed by their individual game rules in addition to these Terms. Players are responsible for familiarising themselves with the rules of each game before wagering real money.

Fair Play and RNG

Games that involve random outcomes use certified Random Number Generator (RNG) technology. Results are generated independently and cannot be influenced by 18ji, its staff, or external parties. Players who believe a result is incorrect must raise the issue within 48 hours of the game result being published.

Sports Betting

All sports bets placed on 18ji — including MMA and Football markets — are subject to the rules in effect at the time the bet is confirmed. Bets placed on events subsequently voided, postponed, or cancelled will be refunded at the original stake unless otherwise stated in the specific market rules.

Prohibited Conduct

The following activities are strictly prohibited on 18ji:

  • Using automated scripts, bots, or artificial intelligence to play or place bets.
  • Collusion between players to manipulate game outcomes.
  • Any form of cheating, fraud, or exploitation of software vulnerabilities.
  • Placing bets using funds derived from illegal activity.
  • Intentional disconnections to avoid unfavourable game results.

Violation of these rules will result in immediate account suspension and may be reported to the relevant Philippine authorities.

7. Responsible Gaming

18ji is firmly committed to responsible gaming. We believe that gaming should be a source of entertainment — not stress or financial hardship. Our Responsible Gaming page provides detailed guidance and access to self-help tools available to all registered players.

Players may request the following at any time by contacting our support team:

  • Deposit limits (daily, weekly, or monthly)
  • Loss limits to cap total wager losses within a set period
  • A cooling-off period (temporary account pause)
  • Permanent self-exclusion from the Platform

If gaming is affecting your finances, relationships, or mental wellbeing, please reach out. 18ji can connect you with Philippine responsible gaming resources. You can also contact our support team at any time — we are here to help, not judge.

8. Privacy and Data

Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms. In summary, 18ji collects only the information necessary to operate your account, process transactions, comply with legal obligations, and deliver a personalised gaming experience.

We do not sell your personal data to third parties. We share information only with regulated payment processors, identity verification services, and where required by Philippine law or regulatory authorities.

9. Account Suspension and Termination

18ji reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to the following circumstances:

  • Breach of any provision of these Terms
  • Suspected fraudulent activity or money laundering
  • Failure to pass KYC verification within the required timeframe
  • Chargebacks or disputed transactions initiated without valid grounds
  • Abusive or threatening behaviour towards 18ji staff or other players
  • Operating multiple accounts

Where an account is suspended pending investigation, any pending withdrawals may be held until the investigation is complete. If fraud or abuse is confirmed, balances may be forfeited in whole or in part.

Players may also voluntarily close their account at any time by contacting support. Remaining balances at the time of voluntary closure will be returned via the player's last verified withdrawal method, subject to any outstanding wagering requirements.

10. Limitation of Liability

To the fullest extent permitted by Philippine law, 18ji shall not be liable for:

  • Loss of winnings arising from technical failures, connectivity issues, or force majeure events beyond our control
  • Indirect, consequential, or special damages of any nature
  • Losses arising from a player's failure to secure their account credentials
  • Inaccurate information provided by a player during registration or verification

Where 18ji is found liable by a competent Philippine court, our total liability to any individual player shall not exceed the net deposits made by that player in the 30 days preceding the claim.

11. Amendments to These Terms

18ji may update these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an in-platform notification at least 7 days before they take effect. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.

We recommend bookmarking this page and checking back periodically, especially before claiming new promotions or making large deposits or withdrawals.

12. Contact Us

If you have any questions about these Terms and Conditions, please get in touch with our support team. We are available 24/7 and you will always speak to a real person.

These Terms and Conditions were last updated on 1 June 2025 and supersede all previous versions published on this Platform.

Our Commitments to Every Filipino Player

Our Terms are designed to protect you as much as they protect us. Here is what that means in practice.

Secure Transactions

Every peso you deposit or withdraw passes through encrypted, compliant payment channels. 18ji does not store your card details — ever.

Clear, Plain-Language Rules

We wrote these Terms in plain Filipino-friendly English so you understand your rights and responsibilities — no legal jargon traps, walang palihim na patakaran.

Fast, Predictable Payouts

Our withdrawal terms are transparent: same-day processing, no surprise fees, and payouts only to your verified Philippine account.

Certified Fair Games

RNG-based games on 18ji are independently certified. The odds are what they say they are — no manipulation, no surprises.

24/7 Filipino Support

If you have questions about these Terms, our support team — based here in the Philippines — is available around the clock via live chat and email.

Responsible Gaming Tools

Deposit limits, self-exclusion, and cooling-off periods are built into the Platform. Your wellbeing comes before your wager, always.

18ji
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18ji

You Have Read the Rules — Now Enjoy the Game

Now that you know how 18ji works, join hundreds of thousands of Filipino players and start playing today. Laro na!